Support – LocalPro

How Can We Help?

Choose How to Reach Us

Multiple ways to get expert support — pick what works best for you.

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Submit a Ticket

Log into your client portal and submit a support ticket. Our team typically responds within minutes during business hours.

Open Client Portal →

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Call Us

Speak directly with a hosting expert. Available during business hours for urgent issues and quick questions.

+1 607-302-4656

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Email Us

Send us a detailed email and we'll get back to you quickly. Best for non-urgent questions and detailed requests.

info@localpro.one

Get in Touch

Send Us a Message

Have a question about hosting, need a quote for development, or want to discuss a migration? We'd love to hear from you.

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Current Website URL (optional)

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FAQ

Frequently Asked Questions

We offer free site migrations from any cPanel or Plesk-based host. Simply contact us with your current hosting details and we'll handle the entire process — files, databases, email — with zero downtime. You can reach us via ticket, phone, or email.

Log in to your LocalPro client portal at cp.localpro.one. From there you can manage your websites, domains, email, databases, backups, SSL, and more.

For $39/mo added to your hosting plan, our team handles all WordPress core, theme, and plugin updates, security monitoring, performance optimization, daily backups, and priority support. You focus on running your business — we handle the tech.

Yes! We build professional WordPress websites using the powerful Divi builder. Our standard package includes a custom 5+ page website, mobile-responsive design, SEO optimization, contact forms, and training. Contact us for a custom quote.

We provide expert support via ticket system (through your client portal), phone, and email. Our team consists of hosting professionals who understand both the technical side and your business needs. No scripted runarounds — just real help from real experts.

Yes! We offer a 30-day money-back guarantee on all hosting plans. Switch to LocalPro and see measurable improvements in site speed, uptime, and performance — or we'll refund every penny.